FAQ's

High and Welcome to Our FAQ page!

1. What products does JMJ Wonder Land offer?

JMJ Wonder Land offers a wide range of products, including live fish, live shrimp, aquarium accessories, and other supplies. We specialize in products that support breeding fish, the essential requirement, and unavailable at most LFS (Local Fish Store).

2. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also check your order status in your account dashboard.

3. Do you ship internationally?

No, not at the moment. Shipping costs and times vary depending on your location.

4. Can I return or exchange an item?

We want you to love your purchase! If for any reason you’re not satisfied, returns and exchanges are accepted within 14 days of receiving your order.

5. How do I contact customer support?

You can reach through sending us a email at jaymlee294@gmail.com, or through our Facebook page. We aim to respond to all inquiries within 24-48 hours.